Wastewater Maintenance

Efficient Wastewater Maintenance Plans to Keep Your System Running Perfectly

We’re Your Local Maintenance Team

Krystel Kleer is committed to providing the best possible wastewater maintenance services to our customers. We know that your Home Sewage Treatment Plants (HSTP) system is a vital part of your home, and we want to help you keep it in peak condition. That’s why we require all of our customers to have their HSTP systems serviced by a registered and licensed wastewater maintenance team every quarter - your local council will be in charge of enforcing these laws. Our experienced local maintenance team is familiar with all makes and models of HSTP systems, and they’re always available to answer any questions you may have.

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Monitoring & Periodic Attention

Home Sewage Treatment Plants (HSTPs) are complete ecosystems made up of trillions of living organisms. Like any living thing, they require monitoring and periodic attention to stay healthy. Monitoring and periodic attention are required to ensure the well-being of these living colonies of organisms. This is important for two reasons:

First, a healthy HSTP will supply clean effluent (water that has been treated by the plant).

Second, it will help prevent problems that can lead to costly repairs.

Your Krystel Kleer service person is specially trained to tend and monitor your HSTP. By giving your system the best care possible, you can be assured of clean effluent and a long lifespan for your treatment plant.

Maintenance Requirements

The following steps need to be observed to ensure that our service personnel can access your property for servicing your Krystel Kleer Wastewater Treatment Plant.

Arrange to unlock any gates to allow the service personnel access to your property.

Tie up your dog if you have one.

Ensure that the service person can safely access your domestic sewage treatment system and irrigation area.

Do not cover the tank system with earth, concrete, pavers, or any material.

Do not prevent quick and easy access to any inspection openings.

Do not allow roof or surface water to enter any part of the system.

If you have any questions or concerns about your HSTP performance, please discuss it with your service provider while on-site.

Caring for Your System

Do’s

Every day – Conserve water to avoid overloading your system and use biodegradable detergents that are low in phosphorus and sodium
Every month – Check to see if your irrigation lines are clear and if the sprinklers are working. In addition, clean the irrigation filters if you have sub-surface irrigation
Every three months – We will come to inspect and service your system
Every 7-10 years – We will pump out the residual sludge in your tanks. Check your quarterly service reports to see if a pump-out has been recommended

Kitchen

Do use low sodium, low phosphorous dishwasher powders such as Palmolive, Trix, Sunlight, Bushland, Morning Fresh or Green Apple*
Do use spray bottle type cleaners

Laundry

Do spread your washing through the week instead of having “one wash” day
Do choose biodegradable, low phosphorus products such as Dynamo, Coldwater Surf and Biozet*

Bathroom

Do clean with a cream cleanser, a spray bottle type cleaner, or a small amount of ordinary detergent
Do use bi-carb soda with a little water as an effective cleaner for toilets, baths, and tiles

Don’ts

Don’t discard antibacterial wipes
Don’t overuse cleaning products
Don’t use cleaning agents containing bleach, disinfectant, nitrogen, phosphorus, and caustic soda
Don’t use fabric softeners, whiteners, or antibacterial products
Don’t switch off power to the aerated septic system, even while on holiday
Don’t discard pesticides, herbicides, or antibiotics down the drains
Don’t try to service the aerated septic system yourself

Kitchen

Don’t pour fats and oils down the sink or drains
Don’t put food waste down the sink or drains
Don’t use bleach

Laundry

Don’t use fabric softeners as they prevent your wastewater from being adequately treated
Don’t use bleach or powders with added whiteners, antibacterial agents, or disinfectants such as Naplsan* or products containing Benzyl Alkonium Chloride (BKC)
Don’t use bleach

Bathroom

Don’t flush sanitary napkins, nappies, condoms, or sanitary wipes down the toilet
Don’t use hair dye, Exit Mould or Domestos*
Don’t use a commercial or “blue” toilet cleaners
Don’t use bleach
Don’t use recycled toilet paper